PRIVACY POLICY

LAST UPDATED: 8.21.2025

We reserve the right to update this policy without notice.

At The Wellness Way Lake Forest, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

By using this site, you agree to the terms of this policy.


What data we collect and why

When you submit a form on our website, we may collect your name, email address, phone number, and any message you include. This information is used to respond to your inquiries, book appointments, or share relevant updates. We do not use your information for marketing unless you explicitly opt in.

Contact Forms

Our website may use cookies to track basic usage information, such as which pages were visited. This helps us improve the site experience. You can disable cookies in your browser settings if you prefer.

Cookies

We may use third-party analytics tools (such as Google Analytics) to collect anonymized traffic data, such as your IP address, browser type, and pages visited. This helps us understand website performance and visitor behavior, but it does not personally identify you.

Analytics

Some pages may include embedded content (like YouTube videos or Instagram posts). These behave the same as if you visited those platforms directly—they may collect data, use cookies, or track your interaction based on your login status with those services.


Embedded content from other websites

Our site includes a newsletter sign-up form powered by Flodesk. If you choose to subscribe, your name and email address will be stored securely within Flodesk’s platform. You’ll receive occasional wellness updates, clinic news, or educational emails—but only if you’ve opted in. You can unsubscribe at any time via the link in any email.

Newsletter Sign-Up (via Flodesk)

Who we share your data with

We don’t sell your data. Any personal information you share through this site is kept confidential and only shared with trusted service providers (such as Flodesk or our website host) to help us deliver services or improve the site. These third parties are required to protect your data and only use it for the intended purpose.

How we use your information

We may use Personal Data for the following purposes:

  • Respond to your inquiries

  • Book appointments or provide requested services

  • Improve the website and user experience

  • Send occasional updates or information related to your care (only if you opt in)

We will never sell or share your personal information with third parties for marketing purposes.

Data protection

We take appropriate measures to protect your data, both online and offline. However, no method of transmission over the internet is completely secure. While we do our best, we cannot guarantee absolute security.

Your rights under the GDPR

If you live in the European Union or United Kingdom, you may have rights under data protection law—including the right to access, update, or delete your personal data. You may also request that we stop using your data or transfer it to another provider.

If you'd like to exercise any of these rights, email us. We may ask you to verify your identity before processing your request.

External links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those external sites.

Changes to this policy

We may update this Privacy Policy occasionally. If we make significant changes, we’ll update the “last updated” date at the top of the page. Your continued use of the site after changes are posted means you accept the new terms.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

By email: lakeforest@thewellnessway.com
By phone: +1 847-500-3201
Mailing address: 100 N Waukegan Road, Ste 103, Lake Bluff, IL